Courtney is the Operations Manager, overseeing day to day operations and internal systems that support thoughtful, relationship driven client service.
She manages firm operations including hiring, onboarding, training, performance management, and team development, and works closely with the Managing Attorney on planning, capacity, and overall firm performance. Her focus is on improving processes and building systems that create clarity and consistency while allowing the team to stay focused on meaningful client relationships.
She helps shape how the firm operates each day by balancing growth, efficiency, and client care in a way that reflects the firm’s values. Her approach is grounded in steady leadership and teamwork, shaped in part by her background as a former college basketball player.